BeeCare – Simplifying Domestic Care Management
Role
UX/UI Design
Industry
HealthTech
Business Model
B2B
Executive Summary
The BeeCare app helps domestic care providers manage their schedules, client details, vacation time, and administrative tasks.
This project increased adoption in comparison with the former web-based solution and a reduction of scheduling conflicts by 15%.
CloudrabbIT a software development company, reached out to me based on a recommendation from a past client of mine. They needed my UX/UI expertise to design a mobile app for Longevo, a health-tech product aimed at simplifying the way domestic care providers manage their schedules, client details, vacation time, and administrative tasks.
The starting point:
a clunky web portal, scheduling conflicts, admin tasks piling up.
Caregivers were using a clunky web portal to manage schedules, client info, and time off, often while on the move. Adoption was low, scheduling conflicts were common, and admin tasks were piling up.
They needed a tool that actually worked with their day-to-day reality.
Shadowing let us detect the following main challenges:
- Complex Scheduling Needs: Caregivers needed a flexible yet structured way to manage their shifts, client visits, and time-off requests.
- Limited Digital Proficiency: Many caregivers had little to no experience with digital tools, so usability and accessibility were top priorities.
- High Administrative Burden: The existing process involved manual scheduling, leading to inefficiencies and errors.
We took it mobile, designing an intuitive app tailored to caregivers’ real workflows.
We streamlined schedule management, added smart reminders, and made client info accessible with just a tap. Throughout, we focused on reducing cognitive load and minimizing friction, especially for non-tech-savvy users.
- Design an intuitive and efficient scheduling system that reduces administrative workload.
- Keep navigation and onboarding simple for users with limited digital proficiency.
- Create a clickable prototype to help CloudrabbIT demonstrate the potential of their whitelabel SaaS to potential investors and/or clients.
Design Solutions
1. Streamlined Scheduling System
Drag-and-drop shift management for administrators, reducing scheduling errors.
Caregivers could easily view, accept, or request changes to their shifts, improving flexibility.
2. Centralized Client Management Dashboard
Caregivers had quick access to client history, notes, and special care instructions before visits.
Smart notifications ensured timely updates on client needs or schedule changes.
3. Simplified Time-Off & Vacation Requests
One-click leave request system with instant approval tracking.
Clear visibility into available substitutes for seamless shift coverage.
4. Interactive Prototype
A high-fidelity, clickable prototype showcasing key features.
Results & Impact
Increased caregiver adoption, with an intuitive UI designed for users with varying digital skills.
15% reduction in scheduling conflicts through the new drag-and-drop and automated approval system.
Faster onboarding, thanks to a simplified user experience and clear task flows.
Scalable design system, allowing CloudrabbIT to expand Longevo’s features effortlessly.
